Transfer and Withdrawal Policy and Procedures

1. Policy on transfer and withdrawal:

• • A student who requests for an internal course transfer within the School must have their existing contract terminated. A new student contract will be signed
    based on the procedures for executing student contracts.
  • A student who transfers from his/her current course to another course within the School shall be deemed to have withdrawn from the Course and the Refund
    Policy shall apply unless as otherwise agreed between the School and the Student.
  • The student must also fulfil all the admissions criteria of the new course and will be subjected to the School’s student selection and admission procedures.
  • A student who withdraws from the School to enrol with another school shall be deemed to have withdrawn from the School and the refund policy and procedures shall apply.

2. Conditions for Granting in Transfer and Withdrawal Cases:

• • All outstanding fees must be settled prior to request for withdrawal and/or transfer
  • Student to fill in Course Transfer / Student Withdrawal / Deferment Request Form, including submission of any supporting documents (if applicable) and adhering to the process as stated in the Course Transfer and Withdrawal Procedures.
  • Course transfers are only allowed if the student has completed lesser than half of the course, calculated by the Actual Start Date and Actual End Date of the course.
  • Upon approval of course transfer, course fees top up (if necessary) must be paid prior to the commencement of the new course.
  • For course transfers to a lower priced course, no course fees will be refunded, unless the transfer is done within 7 days of the course start date.
  • Upon approval of course transfer, an admin fee of $100 is payable. No admin fee is payable in the event of rejected course transfers.
  • All requests will be reviewed on a case by cases basis and the School will have the final decision on the outcome.

Only applicable for students under the age of 18 Years Old

Course Administrator is to seek the consent of the student’s parents or guardians prior to proceeding with the course transfer request. Consent can be through email or letter. Receipt of consent must be documented in the Course Transfer Form.

3. Students who would want to proceed with a course transfer or withdrawal must fill up the Course Transfer or Student Withdrawal/ Deferment Form and hand it to the Course Administrator for further processing.

4. Any supporting documentations that are required to process the request must be submitted along with the Course Transfer or Student Withdrawal/Deferment Form.

5. For eligible refund cases, the ‘Refund’ section of the Student Withdrawal/ Deferment Form will be completed as well.

6. Reasons for the request should also be documented in the Course Transfer or Student Withdrawal/ Deferment Form.

Conditions for Refund

The School’s Refund Policy shall apply for all qualified refunds. Students are to refer to the School’s Refund Policy and the Standard Student Contract for further details.

Student Pass Status

For Course Transfers
For Student’s Pass holder, course transfer is subject to ICA’s approval of the new Student’s Pass.
In the event that an application pertaining to transfer is rejected by ICA, the student is required to cancel his current Student’s Pass within 7 days.

For Course Withdrawals
Student’s Pass holder is required to submit his/her passport and Student’s Pass to the School for cancellation of Student’s Pass with ICA.

Timeframe for assessing and processing transfer/ withdrawal cases
The entire transfer / withdrawal process, from point of application to the final outcome, will be completed within 4 weeks from date of application. For international students, the process will be completed within 4 weeks or outcome from ICA (whichever later). If the final outcome is not in favor of the applicant, respective staffs are to handle each situation according to the School’s dispute resolution policy and procedure.