Transfer Definition (for Transfer and Withdrawal Policy and Procedures)

The definition of transfer is when a student changes the course or period of study (from full-time to part-time or vice versa) but remains as a student of the school.

Transfer Policy (for Transfer and Withdrawal Policy and Procedures)

Conditions for granting the transfer:

• All outstanding fees must be settled prior to request. 
• Student must fulfil the admission criteria of the new course and will be subjected to the School’s student selection and admission procedures.
• Course transfers are only allowed if the student has completed lesser than half of the course, calculated by the Actual Start Date and Actual End Date of the course.
• Upon approval of course transfer, course fees top up (if necessary) must be paid prior to commencement of the new course
• For course transfer to lower priced course, no course fees will be refunded, unless the transfer is done within 10 calendar days cooling off period

For Student’s Pass holder, course transfer is subjected to ICA’s approval of the new Student’s Pass. ICA will be informed through the application of the new Student’s Pass. 

In the event that an application pertaining to transfer is rejected by ICA, the student is required to cancel his current Student’s Pass within 7 days. 

A student who transfers within the School must have their existing contract terminated. A new student contract will be signed based on the procedures for executing student contracts.

Transfer Procedure (for Transfer and Withdrawal Policy and Procedures)

Students who would want to proceed with a course transfer, withdrawal or deferment must fill up the Course Transfer or Student Withdrawal, Deferment and Extension Form and hand it to the Course Administrator / Education Executive for further processing. 

Any supporting documentations that are required to process the request must be submitted along with the Course Transfer or Student Withdrawal, Deferment and Extension Form. 

Upon receipt of any Course Transfer Form (including supporting documents if any), Course Administrator/Education Executive is to acknowledge transfer and explain transfer procedures and fees to student.

This is to be done within 2 days upon receipt of the Course Transfer Form (based on the date of application).

The Course Administrator/Education Executive is to inform student on the following conditions and information:

• Student must meet all minimum entry requirement of the new course they are enrolling into
• The standard student contract for the current course that the student is enrolled in will be voided upon approval of Course Transfer Request
• A new standard student contract for the new course will need to be signed upon approval of the course transfer
• All outstanding fees must be paid
• For Student’s Pass holder, course transfer is subjected to ICA’s approval of the new Student’s Pass. ICA will be informed through the application of the new Student’s Pass.

For students under the age of 18 years old, Course Administrator/Education Executive is to seek the consent of the student’s parents or guardians prior to proceeding with the course transfer request. Receipt of consent must be documented in the Course Transfer Form.

Course Administrator / Education Executive is to conduct the pre-course counselling session with the student who would be required to sign on the Course Transfer Form to acknowledge that he/she has been informed of the various critical information. Course Administrator / Education Executive is also to ensure that the new course is suitable for the student. 

For requests that are approved, student is to proceed with the application process for the new course, as per process in Application and Admission Procedure

Upon approval from the Vice Principal or Principal and ICA, Course Administrator / Education Executive will issue a letter/email to effect the transfer request or notify student on unsuccessful outcome. 

Course Administrator / Education Executive will apply to ICA for course transfer for foreign student holding student pass. 

Student is to make payment of $100 (including GST) administration fee for Course Transfer after approval of course transfer. No admin fee is payable in the event of rejected course transfers.

Withdrawal Definition (for Transfer and Withdrawal Policy and Procedures)

The definition of withdrawal is when a student discontinues all courses with the School.

Withdrawal Policy (for Transfer and Withdrawal Policy and Procedures)

Conditions for granting the withdrawal:

1. All outstanding fees must be settled prior to request.
2. Students that wish to withdraw from the course/school must provide the school with at least 7 working days written notice before the next instalment due date, failing which the schools reserve the right to impose the next fee instalment to be paid. Exceptions are students under the 10 calendar days cooling off period.

ICA will be informed through the cancellation of the student’s pass. Student’s pass holder is required to submit his/her student’s pass to the school for cancellation of the student’s pass with ICA.

A student who withdrew will have their student contract terminated.

Withdrawal Procedure (for Transfer and Withdrawal Policy and Procedures)

Students who would want to proceed with a course transfer, withdrawal or deferment must fill up the Course Transfer or Student Withdrawal, Deferment and Extension Form and hand it to the Course Administrator / Education Executive for further processing. 

Any supporting documentations that are required to process the request must be submitted along with the Course Transfer or Student Withdrawal, Deferment and Extension Form. 

For eligible refund cases, the ‘Refund’ section of the Student Withdrawal, Deferment and Extension Form will be completed as well. 

Reasons for the request should also be documented in the Student Withdrawal, Deferment and Extension Form. 

Upon receipt of any Student Withdrawal, Deferment and Extension Form (including supporting documents if any), Course Administrator/Education Executive is to meet up with the student within 2 days of receiving the request.

Course Administrator/Education Executive is to inform student on the following (where applicable):-

• Their student pass will be cancelled upon withdrawal/deferment from the School
• Approval of deferment is subjected to availability of the course/modules offered

In the meet up session, the Course Administrator/Education Executive will seek possible solutions for student to avoid withdrawal/deferment/extension. Details for the discussion are to be documented in the Student Withdrawal, Deferment and Extension Form.

For students under the age of 18 years old, Course Administrator / Education Executive is to seek the consent of the student’s parents or guardians prior to proceeding with the course withdrawal, deferment or extension request. Receipt of consent must be documented in the Student Withdrawal, Deferment and Extension Form. 

An official letter / email to effect or reject the Course Withdrawal / Deferment / Extension request would be issued to the students. This would be done upon the approval by the management.

Conditions for Refund (for Transfer and Withdrawal Policy and Procedures)

The School’s Refund Policy shall apply for all qualified refunds. Students are to refer to the School’s Refund Policy and the Standard Student Contract for further details.

Timeframe for Assessing and Processing Transfer/ Withdrawal Cases (for Transfer and Withdrawal Policy and Procedures)

The entire transfer / withdrawal process, from point of application to the final outcome, will be completed within 4 weeks from date of application. For international students, the process will be completed within 4 weeks or outcome from ICA (whichever later). If the final outcome is not in favor of the applicant, respective staffs are to handle each situation according to the School’s dispute resolution policy and procedure.