COURSE DEFERMENT / EXTENSION POLICY AND PROCEDURES

CPE

Course Deferment / Extension Policy and Procedures

DEFERMENT DEFINITION

The definition of deferment is when a student delays or postpones the course (or module).



DEFERMENT POLICY

Conditions for deferment / extension:


  • Pregnancy, medical reasons certified by a doctor, overseas posting certified by the company
  • All other applications for course deferment and course extension will be on a case-by-case basis approved by the School Principal
  • The period of deferment / extension will be on a case-by-case basis depending on the reason of the deferment. If the deferment / extension period exceeds 1 year, the school reserves the right to change the course for the student is the course is no longer available. Student will be informed accordingly during the application for deferment / extension.
  • ICA will be informed in the event of any Deferment through the application of the new Student’s Pass. The course deferment is subjected to ICA’s approval of the new Student’s Pass.
  • If the student contract is still valid, an addendum would be signed to reflect the deferment. For terminated student contracts, a new student contract will be signed based on the procedures for executing student contracts. 



DEFERMENT PROCEDURES

  • Upon receipt of any Student Withdrawal, Deferment and Extension Form (including supporting documents if any), Course Administrator / Education Executive is to meet up with the student within 2 days of receiving the request.
  • Course Administrator / Education Executive is to inform student on the following (where applicable) : - 
  • Their student pass will be cancelled upon withdrawal/deferment from the School 
  • Approval of deferment is subjected to availability of the course / modules offered.
  • Course Administrator / Education Executive will seek possible solutions for student to avoid withdrawal/deferment. Details for the discussion are to be documented in the Student Withdrawal, Deferment and Extension Form.
  • An official letter / email to effect or reject the Course Withdrawal / Deferment / Extension request would be issued to the students. This would be done upon the approval by the management.
  • A Letter / Email to effect Course Withdrawal / Deferment / Extension Request will be given to the students.



TIMEFRAME FOR ASSESSING AND PROCESSING DEFERMENT / EXTENSION CASES

  • The entire deferment process, from point of application to the final outcome, will be completed within 4 weeks from date of application.
  • For international students, the process will be completed within 4 weeks or outcome from ICA (whichever later).
  • If the final outcome is not in favor of the applicant, respective staffs are to handle each situation according to the School’s dispute resolution policy and procedure.

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